Legal
Terms and Conditions
Please read these terms and conditions carefully before using ZAPIENS.
Last updated: April 2026
1. Acceptance
By accessing or using the ZAPIENS website and app (play.zapiens.one), you agree to these terms. If you do not agree, please do not use our services.
2. Use of the service
You may use ZAPIENS for personal or educational use in accordance with these terms. You are responsible for keeping your account credentials secure and for all activity under your account. You may not use the service for illegal purposes, to harm others, or to abuse or overload our systems. You must be at least 13 years old to use ZAPIENS. Users under 18 should review these terms with a parent or guardian.
3. Account and data
To use the app, you may need to register. You provide accurate information and keep it up to date. Your use of the service is also governed by our Privacy Policy. You may request deletion of your account and data at any time via the app settings or by contacting us.
4. Intellectual property
Content and materials provided by ZAPIENS (including design, text, and software) are owned by us or our licensors. User-generated content (e.g. flashcards, collections) remains yours; you grant us a license to use it to operate and improve the service. User-generated content (flashcards, collections, images) must comply with our content policies. We reserve the right to remove content that violates these policies, including content detected as inappropriate by our automated moderation systems. The composite trademark “ZAPIENS JUEGA. APRENDE. REPITE.” is registered with IMPI (Mexico), registration 3033896, class 41.
5. AI-generated content
ZAPIENS uses artificial intelligence to help generate and personalize educational content. AI-generated content is provided for educational purposes only. We do not guarantee its accuracy and recommend verifying important information through additional sources.
6. Disclaimer
ZAPIENS is provided "as is." We do not guarantee uninterrupted or error-free service. Educational content is for general use; we are not liable for decisions made based on it.
7. Changes and termination
We may change these terms or the service over time. We will notify you of material changes where possible. We may suspend or terminate access if you breach these terms.
8. Contact
For questions about these terms, use the Contact section on the Support page (FAQ) or the contact option in the site footer.